Contact & Support
We’re here to help—fast.
Email replies within 3 hours or less during support hours.
Support hours: Monday–Friday, 8am–5pm PT
Fastest ways to get help
Setup & first use
Quick start help, app connection, and getting your first session running.
Returns & warranty
Start a return or get help with a warranty issue.
Contact Us
Do you have any question?
Common questions
Do you have phone support?
For now, support is handled through chat and email so we can respond quickly and keep records clear.
How fast do you respond?
AI chat is available anytime. Email replies within 3 hours or less during support hours.
Where can I start a return?
Visit Returns & warranty, or email us and we’ll send instructions.
Where can I find warranty details?
Visit Returns & warranty.